1. The ability to say no
2. Outsider focus
3. Quick decision making
4. Flexibility
5. A willingness to embrace smaller to become bigger
6. A quicker, lighter footprint
7. Valuing online relationships as real
8. An openness to questions
9. A high value on experimentation
10. A tailored experience, not a tailored message
What does tailored experience mean?
through presidential elections? RichardAnna Boyce